05-15-2023
12:53 PM
05-15-2023
12:53 PM
@rmuehling wrote:
On Friday, we were informed that my brother-in-law in Arizona was placed on hospice. Hoping to get to see him before he passed, we made reservations that evening to fly out on Thursday, May 18 from St. Louis to Phoenix and return on Saturday, May 20, 2023(ZZZZZ). Monday morning we received a call from the family advising us my brother-in-law took a turn for the worse and Hospice advised that he had only 24 to 48 hours to live as his breathing was becoming labored. Immediately I called and cancelled the reservation but asked for a credit to my card and not a flight credit. Because of our age, (77 and 81) we are not flying, and was only doing this because of the family emergency. It was suggest that I come to this site, state my situation, and request a credit to my credit card. Thank you for your consideration.
Also please remove the confirmation number from your post, it could be used to manipulate your travel credits along with other identifying information.
... View more
