Southwest Airlines Community

Southwest and AirTran will be monitoring the impact of Isaac to mitigate impacts to our service. We are offering flexible accommodation for Customers scheduled to travel in parts of the Caribbean, Florida, and New Orleans.   Customers and media may access the latest updates at these links: southwest.com or airtran.com   ... View more

Have you seen these amazing basketball shots? Check out Dude Perfect’s newest video where they incorporate a luggage cart, the flight deck, and an aircraft’s jet stream to make one-of-a-kind baskets! Don’t forget, you can score big points too! Sign up for the 10 Million Point Giveaway where Rapid Rewards Members (and those wishing to join) can be one of 100 lucky winners who will each win 100,000 points in the new program. We will unveil the Big Shot and the winners next week so sign up now. Details here: www.southwest.com/bigshot ... View more

We are honored to once again be the Official Airline of the 2011 Sundance Film Festival. We are proud to support, for the second year in a row, the artists and filmmakers whose vision, creativity, and passion fuel the Sundance Film Festival every year. As a pioneer in aviation, Southwest salutes the filmmakers who seek new horizons and embrace possibilities. We see the festival as an opportunity to expand  our Branded Entertainment practice —an effort focused on integrating Southwest into television and film productions. But this year, we’d like to give some of our frequent travelers the opportunity to join us at the world renowned event! We are offering our Customers the opportunity to win travel and tickets to attend the 2011 Sundance Film Festival simply by using Gowalla, the location service.  Beginning today through Dec. 31 2010, each time a Customer uses Gowalla to check-in at a Southwest Airlines airport with nonstop service into Salt Lake City, that Customer will be offered a Southwest Airlines Sundance Film Festival pin and be entered to win roundtrip tickets on Southwest Airlines and tickets to a Festival screening!  Participation is easy, just follow these steps: • Customers must download the Gowalla app to their smartphone. • Upon arriving at an airport that has nonstop Southwest service to Salt Lake City, Customers need to open the Gowalla app and look for their airport location. (Example: Phoenix International Airport). • Customers will then select that airport location and hit the orange check-in button. • After check-in, Customers will immediately receive a message if they’ve won a pair of roundtrip tickets on Southwest Airlines.  • A more detailed explanation of how Gowalla works can be found here: http://www.gowalla.com/ Southwest Airlines/Gowalla Instant Win Game Official Rules NO PURCHASE NECESSARY TO PLAY OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. OPEN TO LEGAL RESIDENTS OF THE UNITED STATES AND THE DISTRICT OF COLUMBIA EXCLUDING ALASKA, FLORIDA, HAWAII, NEW YORK AND RHODE ISLAND WHO ARE OF LEGAL AGE OF MAJORITY IN THEIR JURISDICTION OF RESIDENCE (AND AT LEAST 21) AS OF DATE OF ENTRY. YOU MUST HAVE A GOWALLA ACCOUNT TO PARTICIPATE 1. HOW TO PARTICIPATE: Beginning at 12:00 p.m. Central Time ("CT") on 12/8/10 through 2:59:59 p.m. CT on 12/31/10 ("Promotion Period"), using a portable electronic device (iPad, iPhone, Droid, Blackberry, Palm, etc.), log-in to your Gowalla account. Click the "check-in" button while at a participating Southwest Airlines location and either a virtual technology based Southwest Airlines branded item ("Item") may be received which can be added to the User's Gowalla Passport or you may be notified that you are an Instant Prize winner. If you are an Instant Prize winner (subject to verification of eligibility and compliance with the terms of these Official Rules), you will instantly receive a message saying "Congratulations!" with instructions on how to claim your prize. NOTE: If you do not have a Gowalla account, you may sign-up for a free account at http://www.gowalla.com/. In order to participate, you must be a wireless service subscriber with a Gowalla account. 2. Eligibility:  Contest open to all legal US residents, 21 years and older as of  November 12, 2010.  Employees of Southwest Airlines Co. Gowalla, the Sundance Film Festival, and their advertising and promotions agencies, and their immediate families (spouse and parents, children and siblings and their spouses) and individuals living in the same households of such employees are ineligible.  Void where prohibited or restricted by law.  Contest subject to all applicable federal, state, and local laws and regulations.  By participating, entrants agree to these official rules and accept decisions of the Sponsor as final.  Void in Puerto Rico and where prohibited by law.  The promotion is offered in the United States only and shall only be construed and evaluated according to United States law.  Do not proceed in this site if you are not located in the United States. 3. INSTANT WIN PRIZES/PRIZE ODDS: Instant Win Prizes and Items are randomly seeded by date and time. A total of twenty (20) Instant Win Prizes will be awarded during the Promotion Period. For purposes of this Promotion, a "week" is defined as 3:00:00 p.m. CT on Monday through 2:59:59 p.m. CT the following Monday. Odds of winning an Instant Prize or Item will depend on the number of eligible game plays received and corresponding time of the game play. If you are the first to play the game at a randomly determined winning date and time, as determined and verified by Sponsor, or if no one plays at such date and time and you are the first to play immediately after such time, as determined and verified by Sponsor, you will receive a winning message or Item. The quantities, description and ARV of each prize to be awarded in the Instant Win Game hereunder are as follows: Quantity / Description /ARV's: Instant Win Prizes: Ten (10) Instant Win prizes will be awarded during the promotion period. Each prize consists of two roundtrip tickets on Southwest Airlines from the closest airport to winner's residence served by Southwest Airlines (subject to Southwest Airlines terms and conditions; certain restrictions may apply) and two tickets to a film screening at the Sundance Film Festival. Each prize is valued at $1,000 (ARV). 4.PRIZE AWARDING: No transfers, cash awards, or prize substitutions are permitted, except by Sponsor. Sponsor reserves the right to substitute a prize with one of comparable or greater value, at its sole discretion. Prize winners may be required to execute and return an Affidavit of Eligibility, Liability Release and (where legal) Publicity Release within seven (7) days of issuance of notification. Potential Instant Win Prize winners may be notified by email and will be directed to a prize claim form to complete and submit the online prize redemption form. Redemption form must be completed upon request or prize may be forfeited as determined by Sponsor. Incomplete redemption form submissions will not be processed. Failure to timely claim a prize will result in prize forfeiture. Prizes will be fulfilled six (6) to eight (8) weeks after the winner has been verified. All prize awards are subject to verification of eligibility and compliance with these Official Rules. If any potential winner is ineligible, if prize is returned as undeliverable, or if potential prize winner fails to comply with these Official Rules, they will forfeit the prize. Any unclaimed prizes will not be awarded. 5.GENERAL: Participants agree to comply with these Official Rules and the decisions of the Sponsor, which are final and binding. Winners, by accepting prizes, consent to the use of their names, cities and states of residence and photographs (including Gowalla profile picture, if applicable) for advertising, promotional and other purposes by Sponsor and its designees, in any and all media now or hereafter devised worldwide without limitation and without additional compensation, notification or permission, unless prohibited by law. Only the published number of Instant Win Prizes stated in these Official Rules will be awarded. In the event the number of winning messages issued exceeds the number of Instant Win Prizes listed in these Official Rules due to computer, mechanical, typographical, printing, electronic, seeding, or other errors, Sponsor reserves the right to conduct a random drawing from among the eligible, non-suspect and valid winning message prize claimants to award the listed number of Instant Win Prizes. All participants agree, as a condition of participation in this Promotion, that Released Parties are not liable for any injuries, losses or damages of any kind to persons or property arising in whole or in part, directly or indirectly in connection with accessing the Promotion, participation in any aspect of this Promotion or the acceptance, possession, and use of any prize awarded. Sponsor reserves the right to disqualify any person and void game plays and/or prize claims of any person who it believes has tampered with the entry process or any other component of this Promotion, whose conduct or actions affect the administration, integrity, security, fairness or proper conduct of this Promotion, or who is in violation of these Official Rules. Sponsor also reserves the right, in its sole discretion, to void suspect game plays, emails or prize claims and/or to modify, cancel or suspend this Promotion (or portion thereof) should virus, bugs, non-authorized human intervention or other causes corrupt or impair the administration, security, fairness or proper play of the Promotion or for any other reason, as determined by Sponsor and, in the event the Promotion is cancelled, at its discretion, randomly select potential winners for any unclaimed Instant Win Prizes from among all eligible non-suspect, non-winning game plays received prior to event requiring such action. In the event of a dispute as to the identity of a participant, game plays and/or prize claims will be deemed to be made by the authorized account holder of the email address associated with the game play. CAUTION: Any attempt to damage the website or undermine the legitimate operation of this Promotion is a violation of criminal and civil laws and should such an attempt be made, Sponsor reserves the right to seek damages and other remedies (including attorneys' fees) from such individual to the fullest extent permitted by law. Submission of a Check In constitutes your consent to participate in this Promotion and consent for Sponsor to obtain, use, and transfer your name, address and other details for Promotion administration purposes. Except as noted in these Official Rules, information collected for this Promotion is used only for the purpose of Promotion administration and winner notification, and will not be re-used, sold or shared in any manner by Sponsor or any third parties unless entrant has elected to receive additional information and promotional material from the Sponsor or a third party. Any Check In generated by script, macro or other automated means or with the intent to subvert the game play will be void. Released Parties are not responsible for late, lost, stolen, garbled, misdirected, delayed, incomplete, inaccurate, incorrect, damaged, illegible, or undelivered game plays, prize redemption forms, prize claims, emails or Promotion data; any error, omission, interruption in service due to system upgrades, repairs, modifications or other causes, defect/delay in transmission or communication; telephonic, human or computer failures, problems or errors; theft, destruction or unauthorized access to, or alteration of, Promotion data; technical, electronic, network, computer or mechanical malfunctions, or typographical, printing, seeding or other errors whether caused by equipment, programming, human error or otherwise, relating to/in connection with Promotion, including, without limitation, errors in connection with the administration of the Promotion, Promotion data processing, the announcement of the prizes, game plays, or in any other Promotion-related materials; interrupted or unavailable network, server, Internet Service Provider, cable, satellite or other connections; Internet traffic congestion or any technical problem, including, without limitation, any injury or damage to any person's computer or portable electronic device related to/resulting from Promotion participation; errors or omissions in these Official Rules, in any Promotion-related ads/materials; human-processing error; electronic equipment, computer hardware or software failures; or inaccurate entry information, whether caused by equipment, programming, human error, or otherwise. 6.LIST OF WINNERS: For the names of the winners, available after 12/31/10, send a self-address, stamped envelope for receipt by 1/30/11 to: Southwest Airlines Emerging Media 2702 Love Field Drive, Dallas, TX 75235 7.  Sponsor/Administrator  The contest is sponsored by Southwest Airlines 2702 Love Field Drive, Dallas, TX 75235 ... 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There may be a chill in the air, but Southwest today announced some pretty hot travel deals!  With nationwide air fares starting as low as $59 one-way to select destinations for travel any day of the week, our Customers can take advantage of these super low fares and start planning their winter vacations today.  These fares are available only at southwest.com with a 14-day advance purchase today through December 13, 2010, and are good for travel between January 4, 2011 and March 9, 2011. To see the list of markets, prices, or to take advantage of these special fares yourself, visit southwest.com. ADDITIONAL FARE RULES Fares are available only on southwest.com. Southwest Airlines fare sales are available with a 14-day advance purchase today through Dec. 13, 2010, 11:59 p.m. PST, and travel must take place between Jan. 4, 2011, and March 9, 2011. Fares do not include a federal segment tax of $3.70 per takeoff and landing.  Fares do not include airport-assessed passenger facility charges (PFC) of up to $9.00 and U.S. government-imposed September 11th Security Fee of up to $5.00 one-way. Travel to/from Washington, D.C. (Dulles) and Ft. Myers, Fla. is not included in the sale.  Seats are limited. Fares are available for one-way travel. Fares may be combined with other combinable fares.  Fares are not combinable with Senior Fares. When combining fares, all rules and restrictions apply. Fares are nonrefundable but may be applied toward future travel on Southwest Airlines.  Fares are not available through the Group Desk.  Any change in the itinerary may result in an increase in fare. Standby travel requires an upgrade to the Anytime fare. Fares are subject to change until ticketed. Fares are valid on published, scheduled service only. ... View more

Southwest Airlines participated in the NBC show School Pride to support communities coming together to renovate their aging and broken public schools. While transforming the school, the community also restores its sense of value and school pride. Southwest Airlines provided airline tickets for the production crew to travel to different schools to assist students in these renovations.   Beyond airline tickets, our Employees lent their Servant’s Hearts to the cause and donated their time to help students paint a Los Angeles middle school. More than 25 Employees from Burbank and Los Angeles came out for a day of volunteering and FUN! The cameras followed students, teachers, parents, and our volunteers as they rolled up their sleeves to rebuild to Hollenbeck Middle School. ... View more

Happy 5th Anniversary, RSW! It seems like it was just yesterday we opened our operation at Ft. Myers. In the last five years, our nearly 40 Employees at RSW have been working hard and having a little FUN, too!  Ft. Myers was the 61st city in the Southwest system, and we opened with nine daily nonstop departures to five cities. Since then, our service has remained consistent, and we now have ten daily nonstop departures to five cities. The actual anniversary was Saturday, Oct. 2, but we are celebrating today, Tuesday, Oct. 5. Our Employees and Customers are sure to feel the LUV on this milestone anniversary! We have yummy treats to snack on, and we also have massage therapists in the gate area and breakrooms for everyone to enjoy. Breakrooms are likely filled with laughter and friendly competition today as we have games like Nintendo Wii for Employees to play. Finally, to honor Southwest’s commitment to the community, RSW Employees are Sharing their Spirit by donating their time and talents to the Harry Chapin Food Bank. Way to go, RSW--keep up the great work! ... View more

Southwest Airlines has a long-standing history of being a good corporate neighbor. We try to “Share the Spirit” in all the 68 cities we serve; it’s something we’ve done from the very beginning. Since 1971, Southwest has built a reputation for supporting the needs of our communities, and it’s always nice to be recognized for our achievements. Southwest Airlines was recently listed on the Top 50 Companies Recognized as Leaders in Corporate Social Responsibility. The Boston College Center for Corporate Citizenship and Reputation Institute’s 2009 CSR Index captured the public’s perception of more than 200 companies. We were fortunate to make the list among some other great companies. Here’s what they say about us: “While the overall reputation of the American business sector has been tarnished with a broad brush, many individual companies still stand as our responsible leaders in the eyes of the public,” said Chris Pinney, director of research and policy at the Boston College Center for Corporate Citizenship. “To build a reputation as a leader in corporate social responsibility, companies should focus on strong governance practices, positive working conditions, and a commitment to supporting the needs of communities and the environment.” Our nearly 35,000 Employees display their Servant’s Hearts daily and it shows! Way to go, Southwest! To find out more about what we’re doing at Southwest to be a good neighbor, visit www.southwest.com/cares ... View more