I always hear people say “just a two-hour flight.” However, recently numerous SW flights are delayed (unlike the past.) If my flight is delayed and no service was provided and I have to run to my connecting flight, then that’s no water for several hours. I have started carrying on three bottles of water for what turns into an 8-hour day—for flights that used to be direct. I have not been on a flight with service in six months. And I fly frequently. It’s not just two hours. I’m loyal to SW, but this criticism is well-deserved—combined with delays and reliance on connecting flights.
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