@Shanea_p wrote:
I have a right to voice my concern here for a change and that’s what this community is for.
Yes to the first part, but technically regarding the second part the community is here for passenger to passenger discussion, people at Southwest that set the fares are not likely to see your message unless the communications people pass it along.
If you want to reach Southwest directly use the Contact Southwest Customer Service to connect with the airline staff.
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