Southwest Airlines Community

THIS IS HYSTERICALLY LAUGHABLE BECAUSE THIS IS THE WORST AIRLINE I HAVE EVER FLOWN ON I'm very perplexed why on my flight yesterday there was 3 flight attendants yet only one lady was taking orders starting at the front of the plane.... They took drink orders from the front all the way back to aisle 17 & QUIT... people from 17 to 24 got nothing!!! THEN sitting there thinking she was going to come back and take our order next NOPE INSTEAD for good solid 10 minutes. There was not a stewardess to be found.... Then the announcement came on that we were starting our descent.... I'm very perplexed why we weren't offered a drink or snack While everybody else in the front of the plane did.... BUT BEFORE THAT.... BEFORE LETTING ME ON THE PLANE I HAD A CROSSOVER BAG VERY TINY JUST ENOUGH TO HOLD MY PHONE AND MY WALLET AND MY ID... I HAD MY BACKPACK AND MY CARRY-ON ... SO TELL ME WHY SINCE I WAS THE VERY LAST ONE ON THE PLANE AND THERE WAS 20 EXTRA SEATS.... WHY ON GODS GREAT EARTH DID THEY MAKE ME TAKE APART MY LUGGAGE TO PUT MY PURSE IN THERE EVEN WHEN I LOOKED AT THE GUY AND SAID YOU KNOW AFTER I GO 25 FT TO THE PLANE I'M JUST TAKING IT RIGHT BACK OUT RIGHT?!?! SO WE ACTUALLY DEPARTED LATE YESTERDAY BECAUSE YOU GUYS MADE TAKE APART MY LUGGAGE FOR ME TO HIDE A PURSE FOR 25 FT .... WHY?!?! WHEN YOU KNEW THERE WAS 20 OPEN SEATS!?!? WHY DOES MY LITTLE PURSE MATTER WHEN YOU KNEW GOOD & WELL I WAS GOING TO TAKE IT OUT OF MY SUITCASE AFTER 25 FT ?!?!? BUT HEY LET'S THROW OFF YOUR WHOLE ENTIRE DAY JUST OVER ONE PURSE MAKES SENSE TO ME NONETHELESS WE WERE LATE LANDING IN PORTLAND BECAUSE WE HAD TO WAIT FOR ME TO FIND ROOM IN MY LUGGAGE.... I WILL NEVER EVER FLY THIS AIRLINE AGAIN!! WORST CUSTOMER SERVICE EVER!!! To the rest of customers on this flight, I dearly apologize. I did not mean for us to take off 20 MINUTES late all because I had to completely take apart my suitcase just to hide my SMALL PURSE JUST to walk down the walkway onto the airplane and then remove it from said suitcase before I even step foot on the plane.... MAKES COMPLETE SENSE TO ME Even though yes there was 20 open seats on the flight.... I know my little purse was a huge problem for the guy at the gate so to those that were late catching their connecting flights or missing people picking them up or whatever I do apologize I really do.... And yes I took said purse out of my suitcase before I even walked onto the plane.... Really s***** customer service. Southwest is really really s*****!!!!! And I fly with you quite a bit and I will NEVER EVER do so again... And I take the flight from Portland to Sacramento and back about every other month to see my child.... Good thing Spirit & Alaska fly the same route!!! I absolutely discourage anybody from flying on this airline.... They have no customer service standards at all except take your money and then f*** you!!!! ... View more