12-18-2013
07:05 PM
12-18-2013
07:05 PM
Where do I begin my campaign to get Direct Flights back from Atlanta to Buffalo. Before Southwest took over AirTran there were 4 to 5 direct flights a day. Now there are none. In addition to U.S. business travelers, Buffalo is a hub for thousands of travelers from Ontario Canada who do not want to fly out of Toronto to head south. I don't understand customer service if you have removed ALL flights. Please help me to contact someone who will underatnd this situation and at least reinstitue one direct flight a day. I underatnd that profits drive everything, but at least meet the customer 1/2 way on this one and reinstitute a direct flight between these cities. Please put your money where your mouth is on this one and do not degrade the service anymore, thanks.
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