Part of Southwest Airlines’ Mission to our Employees is to provide a stable work environment with opportunity for learning and personal growth. The path to growth takes some Employees to different Departments and/or cities within the Southwest system, at times even different locations in reference to our aircraft—above or below the wing, as those in the airline industry say.
New Flight Attendant Puneetkamal Gill—who goes by “Gill”—began his Southwest career below the wing as a Ramp Agent. in 2009, he moved above the wing to Provisioning in 2011, and he has now taken a position as a Southwest Flight Attendant.
Gill recently made his first official Safety announcements onboard, and, according to Customer Mike Caputo—who tweeted the following—Gill and his Fellow Flight Attendant, Katie O’Connor, made it a very safe and fun flight indeed!
“@Mcaputo25 @SouthwestAir, Katie and Gill made our flight from MDW to OKC to Vegas so much fun! Gill did his first safety speech and nailed it! #awesome”
Congrats, Gill! Hope to see you on a Southwest LUV jet soon!
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They say that “one is the loneliest number.” Well, not onboard a Southwest flight! Customer Ashley Obrien recently found herself as the lone Passenger onboard a Southwest flight to Buffalo, but she was anything but lonely.
After working the Thanksgiving shift in the Pediatric Intensive Care Unit at Georgetown University Medical Center in Washington, DC, Ashley prepared to catch a Southwest flight from BWI to BUF in order to spend the remainder of the holiday with her husband’s family.
A BWI Employee paged Ashley to come to the gate counter, where he informed her that she was the only Customer traveling on the flight.
Assuming that the flight would be cancelled, Ashley asked when the next flight to BUF would be, but, to her surprise and delight, Ashley learned that the flight would operate as planned, even early, if she desired.
As Ashley boarded the flight, she easily sensed the Crew’s excitement and immediately felt welcomed. BWI Captain Juan Gaud, BWI First Officer Timothy Lapointe, and BWI Flight Attendants Judy Ankrah, Thomas Grant, and Donna Wilkins truly rolled out the red carpet for Ashley!
Her bag was personally carried and stowed onboard—and later off, as well—by one of our Pilots. She was treated to our world-class Southwest hospitality inflight; our Crew Members were happy to help her document her experience with pictures; and Ashley arrived to much fanfare at BUF, including confetti and a bottle of champagne!
Many thanks to all who made Ashley’s trip “one” to remember!
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