06-12-2014
05:59 PM
5 Loves
I am not sure how to share this on a wider scale, and I would sure like to. Across the Corporate Landscape, actually. In an era where/when "customer service" is as rare as spotting humming birds on your front porch - I must commend AirTran and Southwest for hiring Ms. Maria Williams! As I stood in line behind 8 other travelers, I watched Ms. Williams consistently help each and every individual (no matter how polite or rude they came across) with a kind smile upon her face from beginning to end - CONSISTENTLY! While this should be the NORM in customer service - it is not - and I must commend Ms. Williams for her relentless spirit and vision in helping people. I am currently completing a difficult round of chemotherapy and Ms. Williams was amazingly successful in finding me a free window seat with which I could maximize a place to rest my nauseated/blurred head. Kudos to Southwest who apparently still have a knack for finding rare gems; sincere faculty members who understand what serving others is all about! (Even when they have no idea what secrets battles their clients might be fighting) I will continue to fly - twice a week, with SW and AirTran! Count on it - thanks to Ms. Williams.
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