05-20-2015
12:48 PM
05-20-2015
12:48 PM
I was able to get into "Find my iPhone" and it is in Huntsville, Alabama site. Can you please tell me how long I will have to wait to get it returned? I provided model number and all when I filed claim 514373. Would it be quicker for me to travel to pick up? Would they hand it over? Thank you.
... View more
05-20-2015
10:37 AM
05-20-2015
10:37 AM
I left my phone at the terminal on 5/9/15 and although I spoke to a Southwest employee who said she would give it to a supervisor and I could reclaim upon my return (7 days later) at the baggage customer service desk, to my surprise they did not have it. Had I known that they could only retain for 3 days, I would have sent someone to pick it up. The fact that I gave her my alternate contact information made no difference. It would have been nice if they called and told me to send someone over to pick up. I'm praying it's not altogether lost!
... View more