Southwest Airlines Community

To get Employees and Customers amped up for Southwest’s 40th anniversary, we are having a special blog series—40 Years in 40 Days.  Beginning May 9, we will post one rockin’ blog post per day, counting down the days until our anniversary on June 18.  The posts—written by 40 Southwest Employees who were hired in each one of our 40 years—will offer a unique perspective of living the life of LUV at our legendary carrier. It all started back in December 2010 when I got a phone call from Brenda B., in the PHX People Dept., offering me a job.    This wasn't any ordinary “job,” this was an opportunity of a lifetime. An opportunity to be part of something great, something solid, something like no other. It was the opportunity to be a member of The Southwest Airlines Family. And what a journey it has been thus far—exciting and rewarding, with two job-related trips to PHX, and another to DAL at our Headquarters. Considering the brains, responsibility, and hard work it takes to run such a massive and majestic Company, there sure is a lot of Fun happening around here. And it’s "mandatory” Fun—part of who we are—because Southwest Airlines is the one and only Fun-LUVing airline! My job at Southwest Airlines is a Provisioning Agent in beautiful and sunny southern California, in the city of San Diego. The job of a Provisioning Agent—or as it’s more commonly called, “Provo Agent”—is mainly to stock or replenish the aircraft galleys with snacks, beverages (alcoholic and non-alcoholic), toiletries, and other supplies—but that's not all we do. There are a lot of other very important activities that have to take place before we approach that aircraft galley door and open it. It all begins in our warehouse where, along with a fleet of 12 Provo trucks, we store all the goods necessary to effectively service every aircraft galley that arrives at Lindbergh Field. As a Provo Agent, we also offload trailers; bag ice; re-pack snack boxes, liquor, and beer kits; cut limes and place them into plastic cups with lids; and a whole slew of other activities necessary to fulfill the needs of every single one of our guests onboard the aircraft, and not forgetting our Internal Customers as well. Although I've only been here a short while, I have noticed and embraced the sound foundation and stability of Southwest Airlines. I’ve also gotten married, and I even had the opportunity to use my benefits to fly to Las Vegas for a mini-honeymoon. Thank you again, Southwest Airlines, for this great chance to grow old with you. We LUV ya!!   ... View more