Friday
Thanks to SWA for doing the right thing and extending Companion through 2021! The points and credits are really nice as well. Starting to feel the Love!
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Friday
https://www.southwest.com/html/rapidrewards/eoy-tier-communication.html What was referring to is the actual webpage name which uses the tier.
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Thursday
This is a pointless conversation because apparently you work for SWA! By the way just look at the link you sent it confirms my point that Companion is a Tier!
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Thursday
I am certainly interested however it seems this forum tends to be just an extension of the SWA company line, and not an actual discussion forum. My companion pass was earned in the air, and not through use of a credit card, which seems to be the focus of the company. Because of the pandemic I was not able to travel for 4 months last year which if that had not happened the Companion would have been renewed. My understanding was that SWA was extending the time to earn your companion to June. For years I have been a huge SWA fan however the last couple of years things have changed, and the Love it is certainly not there like it used to be.
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Wednesday
Then don't tell me this is a stupid question and I should have know this 5 months ago. It is very clear that other folks had the same confusion.
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Wednesday
1 Love
Maybe if the communication had been a little clearer, then this would not be happening! Jerk!
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a week ago
By the way the Southwest website call both A-list and Companion benefits and Companion is listed as a step above A-List Preferred.
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a week ago
It is one step above A-List Preferred, not sure why it would not be considering a status. Sounds like Southwest just playing word games!
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a week ago
Not exactly like the other hospitality groups, SWA extended your A-list Preferred status not Companion. It would be like Hilton saying you are currently a Diamond member so we are extending you as a Gold member, next level down.
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a week ago
Is there anyone else that interpreted Gary Kelly's letter concerning extension of Companion pass to mean they were giving you an extra 6 months to earn companion pass? Shocked to learn that my Companion pass expires at the end of June, unless I pull off the 125K points in 6 months! This is certainly seems contrary to every other travel company such as Marriott & Hilton that extended status through 2021. Not feeling the Love!
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08-05-2019
09:14 AM
That is the issue we can't seem to get a straight answer out of SWA, which I interpet to mean they have no clue, and frankly don't care.
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07-26-2019
08:39 AM
1 Love
So in other words a no answer like the one I received when I complained. If they are working to fix the problem why is reliablity going down? WiFi was better two years ago than it is now. Southwest is working closely with our Inflight WiFi providers on our connectivity. We operate a fleet of nearly 750 aircraft, flying to over 100 destinations across the United States, Caribbean, and Central America. It takes a robust system to supply a fleet of this size with WiFi capabilities, and we are working diligently to allocate the appropriate resources necessary to provide a product that our Customers expect. While I’m not able to promise you perfection going forward, rest assured that we are always looking for ways to improve.
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07-25-2019
08:23 PM
1 Love
Does anyone have any idea when the Wi-Fi will actually work better that 50% of the time?
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