09-10-2007
09:55 AM
1 Love
Just the fact that this is the only post you put up here in reference to the incident says a lot about the arrogance creeping into what used to be a LUV airline!
And the remarks of a producer don't take away anything from SW's prudish cultural policing... or from the unneccesary humiliation of a customer from an airline that pretends to succeed on customer friendliness.
The only thing that remains for SW to become another american airline now is ... no, definitely not an acceptance and an apology... but a phony customer who'll claim that she complained about that dress! go get it SouthWest!! (can't dare call it LUV anymore)
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