09-18-2007
09:05 PM
1 Love
To the person who posted pictures from Kyla's MySpace page: What does that have to do with this situation in any way? So she posts pictures of herself and friends wearing nothing but underwear. That isn't what she was wearing on the plane, so it's completely irrelevant.
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09-17-2007
06:47 PM
1 Love
Having re-read this "apology" several times, I'm not sure that my previous opinion of, "It took a long time, but thanks for finally apologizing" stands.
It's written in a flippant manner, and tries to turn the whole incident into a marketing campaign. While I can, to a certain extent, appreciate the "creativity" that was involved in that (I work in marketing), I think it's in poor taste to try to be funny in your apology, and to turn it into a promotional tool.
I've flown with SWA in the past, and enjoyed the experience, but I doubt that I'll fly with you again after this.
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09-14-2007
10:28 PM
2 Loves
While I think this apology should have come much earlier than it did, I'm glad to see that SWA has apologized for it's error, and publicly admitted to the mistake.
Good job!
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09-11-2007
09:36 PM
3 Loves
Charles: Thanks for the explanation. That's kind of what I thought you meant. With that explanation, I think I have to agree with you.
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09-11-2007
08:13 PM
5 Loves
"This is indeed America, the real America, rural and untainted by the commercialized and corporate cancer plaguing our nationÃ
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09-09-2007
02:42 AM
1 Love
Terrible damage control, SW. Instead of using this blog as a way of apologizing and saying, "Yeah, we screwed up," you use it to try and defend your mistake by saying, "Hey! Look! Someone else agrees with us!"
I've always thought that this blog was a perfect example of what a corporate blog should be. This post shows me that it's just about corporate spin after all.
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