02-15-2010
12:11 PM
1 Love
Sorry Southwest, but if you were a company "committed to serving your customers in safety and comfort", you would:
1.) Recognize that the waist line of your customer base has grown since these planes and seats were first designed FIFTY years ago and that the current seat width is woefully inadequate for the MAJORITY of Americans.
2.) Recognize that Americans are also getting taller and that the legroom on your planes is not only inadequate, but PAINFUL for anyone over 6'3.
The first step is realizing YOU have a problem Southwest (along with every other airline, to be fair). Enacting discriminatory policies against "people of size" as well as maintaing seats that were designed in the 1960's do not, in any way, serve your passenger's COMFORT -- the majority of whom are overweight.
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02-15-2010
12:11 PM
1 Love
Sorry Southwest, but if you were a company "committed to serving your customers in safety and comfort", you would:
1.) Recognize that the waist line of your customer base has grown since these planes and seats were first designed FIFTY years ago and that the current seat width is woefully inadequate for the MAJORITY of Americans.
2.) Recognize that Americans are also getting taller and that the legroom on your planes is not only inadequate, but PAINFUL for anyone over 6'3.
The first step is realizing YOU have a problem Southwest (along with every other airline, to be fair). Enacting discriminatory policies against "people of size" as well as maintaing seats that were designed in the 1960's do not, in any way, serve your passenger's COMFORT -- the majority of whom are overweight.
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As a member of the traveling public --- you could have fooled me!
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Bottom line is the employees of Frontier are BOTTOM OF THE LIST in terms of priority for Southwest management. No matter what they may say, the only thing they are motivated by is keeping their shareholders happy. What is the quickest way for a company to boost their stock price??? LAYOFFS!! I love both Frontier and Southwest --- although Frontier's customer service was much better --- but unfortunately that doesn't matter when greed gets in the way. So thanks F9 employees. Good luck to you when you begin to feel Southwest's "Luv" and they cut you free.
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