Congratulations and welcome to the Twin Cities. This market will enjoy a healthy alternative, I think Southwest will be welcome by customers and fellow peers in the travel industry. We have covered Southwest here before. The Marketing Edge podcast based in St. Paul, MN interivewed Paula Berg in Spring of 2007 about the openess and candor of this blog, http://tinyurl.com/69lnc3 - would love to do more as you enter the market.
All the best
Albert Maruggi
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03-07-2008
03:07 PM
2 Loves
Reality check:
1) US aviation is the safest in the world
2) Boeing 737 are among the most scrutinized aircraft in the world because of potential rudder and skin issues
3) there is no reason for airlines to run unsafe aircraft over extended periods, period not financial, not public relations, none.
4) These situations occur and that's why there are checks and balances. Work though it without emotion, find out the facts, and fix what needs to be fixed if anything.
Meanwhile, I do trust Southwest has done and will continue to do the right thing.
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