I have to agree this is an award and as such if I want to use it, sell it, wipe the floor with it that is my choice. You can give away but even then Southwest sends out a nasty note, have one now. I have for many years been a very loyal flyer for work. I sometimes would fly Southwest even though they were a good hour or more from their airport to my destination. I do travel for work a lot and would enjoy being able to use the awards for a nice vacation yet I cannot due to both schedule and expense. I have in the past made arrangements to only fly Southwest yet now with 2 nasty notes from them and a threat of suspension I guess that after what I have booked I will go back to NorthWorst or ScamNited. At least with them I can gift my miles to someone or use them for something other than an award that expires.
Thank you Southwest for changing my mind about you. Yes you might have lost a little money when I sell a ticket yet as an A lister and companion pass holder for many years how much money will you loose when we all decide to fly someone else! A word of caution The Customer is Always Right! Even when he isn't he is still the customer!
An ex boss put it best, " We tried real hard to get these customers, let's just try not to piss them off!"
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