Thank you for banning VOIP. Can you also request that headphones be used for sound?
Charging stations at the gate would be helpful. Installing power in the seats, while nice, would be cost prohibitive. For WiFi, charge a fee of say, $3 for flights of less than 2 hours; $5 over 2 hours, and a maximum of $10 per day. Payable when you buy your tickets, or anytime online up to time of boarding. Leave the poor flight attendants out of it. They're busy enough, and we like them happy and cheerful.
I appreciate the $10 early check in. I'm using it while on a vacation where there's no internet. I'm also using it on a return trip from a cruise where it would've cost me $15 for internet access on the ship.
I like how families can board after the A group. This gives them preference, but not over the folks who travel the most or are willing to sign on early to get a seat.
I like how Southwest is asking passenger opinion on this instead of just imposing the decision. on us.
I love Southwest. Thank you!
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