02-16-2010
12:46 AM
1 Love
time for sensitivity training,huh? perhaps a slide show of various heavy set people ( faces can be blurred ) with height and weight listings, with these questions to be answered by cockpit crews,ticket counter staff,gate agents and cabin attendants: Is this passenger overweight? Do they need to purchase an additional seat? How can you tell by looking at them standing up, what they'll be like sitting down? Then, do you remember years ago,in the waiting area,there was a display of a suitcase ( just a steel frame outline ) that asked you to see if your suitcase was too large to fit in the overhead bin,by sliding it in? perhaps there could be a mock up of a row of seats-with armrests and safety belts-for any 'questionable' passengers to test out? it could be secluded or behind a curtain for privacy.this way EVERYONE would know BEFORE boarding.until that occurs,it'll remain in the eyes of the beholder: one employee says you're ok, another employee gives you the heave ho.its this inconsistency that causes this situation.
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