We always fly Southwest if they go where we are trying to get to because of the low Senior fares, the great service, the ability to change reservations with no penalty, and the best on time service; BUT we have noticed on our last few flights that the crews are becoming too serious. We know that the primary purpose of the crews is our safety, but in the past years the crews have been a little fun or crazy, but not during our last few trips. Sitting in a seat for hours can be kind of boring so tell your crews to lighten up a little. You are a great airline.
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