04-28-2006
08:23 PM
6 Loves
David,
Nice post. As a pilot, I think you would have an interesting perpective on hotels and potentially a trusted voice on the subject matter. Furthermore, since you work for Southwest which has a strong brand for outstanding customer service, I'd expect your filter on hotel service quality would be high. That is, as a reader I'm assuming you'd apply the same high standards of customer service
Posts like these not only help Southwest customers find great places to go when they're traveling where they can expect a similar service experience to that of Southwest ... they will also serve to reinforce Southwest's brand image. BTW - the tag on this should include restaurant, san sandiego or something like that.
I would love to see more of these types of posts .... particularly if you can expand on your overall service experience at the hotel, restaurant, etc. and provide an honest critique on the positives and negatives. We expect that of Southwest!
I'm curious to see how long it takes for Starwood to comment here or trackback.
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