My wife has been a Rapid Rewards member for several years while I just recently signed up. On a whim, I looked at your blog and noted the comments about the old drink tickets being discontinued. Like so many others, I am stunned to hear this. While SWA states they got the message out, it seems they didn't waste much time doing it. This is the absolute first time I've even heard about it and for sure, we do not recall getting any formal notice. Apparently, the change happened effective 9/1/2011. Since I'm planning another flight in November, I would have been embarrassed by presenting my old drink ticket. In my opinion, the old tickets should be honored. Afterall, how much did it cost the airline for a teeny bottle of booze?
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