03-11-2011
06:51 PM
2 Loves
I understand the need for some changes in the RR system if it was unprofitable. However, I resent having you pretend this is an "improvement". Please don't insult our intelligence. People fly with SW because it saves them money via lower fares or RR tickets. Now it's very difficult to earn a RR ticket unless you are a full time business traveler. Plus, your tickets are NOT the most reasonably priced either. Even paying for 2 bags both ways, it's cheaper for me to fly on on other airlines. I'm also cancelling my credit card. I can no longer see the advantage of flying SW.
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