"At that time, our Employees made the decision to remove Kevin after a quick judgment call that he might have needed more than one seat for his comfort and those seated next to him."
Why didn't your employees abide by your own rules and regulations regarding fatties and allow him to stay when he demonstrated that he could sit in the seat with the armrests down?
Also... why allow the armrests to go up at all if one isn't allowed to sit with them up?
... View more
