02-15-2010
07:18 AM
1 Love
I can see why the policy is there and really have no problem with it, it makes a lot of sense. I'm sure if you asked Kevin to buy an extra ticket he would have, he says he usually does anyway. Why was he not told at the ticket counter? Why wait till he is seated and belted up before asking him to leave the plane in front of all the other passengers? Apologise properly, you screwed up.
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