When did Southwest Airlines become the morals police? Is Southwest putting a stake in the ground that questionable dress, general behavior and the like will not be tolerated by this "good two shoes" airline? What was the real reason for asking Kyla Ebbert to modify her attire? Was some old biddy of a flight attendant jealous? Did the pilots of the aircraft find her so attractive that they could not keep their proffessional wits about themselves, thus endangering the flying public? If Kyla Ebbert did not break the law in the way she was dressed Southwest had absolutely no right to do what they did. Southwest owes the woman, her family and the fliying public an apology. If Southwest management believes the action to refuse service was a correct one, then they better inject a morals clause, dress code and any other qualification to their tickets. Maybe the wording of such a clause could include "Management reserves the right to refuse service to any individual, at the sole discretion of any Southwest Airlines employee, improperly dressed, acting in an improper manner or are just plain not liked by airline personnel. There is no requirement that an individual would be conducting himself in a manner that would be unsafe to airline personnel and/or the travelling public only that an airline employee made a "complaint". Airline employee discretion is the sole determinng factor. If, in the opinion of airline personnel you have violated this clause, you will be refused service and all monies forfeited. Also, the refusal of Southwest Airlines to provide service does not require an individual to have broken any laws." If Southwest was "embarrassed" by this young woman, they should have bitten the bullet and arranged for her to fly on an airline that would have embraced her business. Instead Southwest has not only ,made this a capital case when it was not even a midemeanor, but they have made a fool of themselves. Hopefully the negative press you will receive teaches you a lesson. .
... View more