08-10-2009
09:55 AM
8 Loves
I've never flown Southwest...
Passengers Stuck In Plane Overnight In Rochester
http://wcco.com/travel/stuck.grounded.plane.2.1120897.html
Thanks for posting your story. Because of the common sense of the staff, and the freedom to act on it, you've won a potential customer. I seldom fly but, Southwest will now be my first choice.
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