02-15-2010
01:17 PM
Lame response to the issue. It must be nice to be able to sit back and decide which people you will allow to be customers of yours. I'm not even overweight and I used to love a flight on Southwest....sorry but you've been moved to the last choice on the list. I don't like the egotistical attitude that comes with a policy like this. If you so concerned with the comfort of all customers, you wouldn't sacrifice one based on this. Why not slightly wider seats? What's next, you're going to ban all mothers and fathers who want to travel with their kids because the passenger next to them feels their noise level is intruding on their ear comfort? Please rethink this. I'll be sure to read up on Southweat Air's policies going forward. No changes? Then no money from me.
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