Unfortunately, Southwest also has a horrible policy regarding strollers and carseats. They accept absolutely NO responsibility whatsoever for any damage that may happen to car seats and strollers, no matter how clear it is that they damaged it. I just flew Southwest with my 16 month old and gate checked my brand new stroller. When I got it back 2 parts were completely broken off. Southwest employees could have cared less- all they would say to me was "we don't cover any damage to car seats and strollers. Next in line." I will NEVER fly Southwest again while I need to travel with a baby.
... View more