I just read about this new "product" in a newspaper (gasp!) and it drove me straight to my computer to comment. I frequently fly your airline for BOTH business and family travel, enough to have enjoyed a Companion Pass for my 7-year old son (I pay for my 5 year old of course!). I have often bragged to others about your airline, but this put me on the other side of the line for now. I was so disappointed when you shoved family boarding behind A boarders, but remained silent because we discovered that we could still find seats together as a family despite being back of the bus every time. I read one comment from another mother about being separated from her 7-year old. Do you people have any idea what it is like to travel with children? Would any of you expect your 5 year-old child to have to sit in another row with strangers? I don't get this one at all. I work in marketing myself and this totally flies in the face of you current campaign. You have lost my trust and travel due to this. Please change your minds today! I will volunteer my free services to participate in these meetings to help you get it right!
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