I can't believe that you asked a seated passenger to get up and exit the plane. Would you have penalized a passenger for being extraordinarily tall? A person with broad shoulders?
I don't believe you would have posted this if Kevin Smith wasn't a celebrity, and shame on you for commenting that he is known to purchase two seats. It sounds like he ultimately flew out using only one seat, so what was the problem?
I will never fly SWA again. I've never heard of someone being treated this way on United, Alaska, or Virgin America. It's worth paying the extra fare to support an airline that doesn't actively humiliate its customers.
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