If I read correctly, this event happened over 2 months ago. Why is it just now making the media circuit? Slow week, I guess.
I still haven't figured out if "Keith" was the flight attendant or customer service agent. Either way, I am willing to bet a passenger(s) made a comment in regard to her outfit. She may have been giving a peep show while waiting in the gate area. SWA is not and should not be the fashion police, however, if a passenger is dressed in a manner that is offensive something should be said. (Passengers have been asked to remove or turn inside out tshirts that have offensive saying on them.) If Keith asked her to step into the jetway, he was trying not to make a scene. She was dressed to get attention and she got it. If she was truly humiliated and embarrassed, why did she fly home on SWA?
There is a good chance SW management knew nothing of the incident until Kyla contacted the media. SW is not going to make a statement until all the facts are gathered.
... View more