02-15-2010
02:05 PM
Frankly, I like the rule. I like the fact that SWA is willing to stand behind the rule. Itsnot like SWA has kept this a secret and they did offer Smith a voucher. He's embarrassed at how he was treated? Seriously, he wasn't embarrassed before he borded the plane. Projecting his inadequacies and weight issues onto SWA is not the airlines fault. If he doesn't like the airline policy, he is free to move his business somewhere else.
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02-15-2010
02:04 PM
Frankly, I like the rule. I like the fact that SWA is willing to stand behind the rule. Itsnot like SWA has kept this a secret and they did offer Smith a voucher. He's embarrassed at how he was treated? Seriously, he wasn't embarrassed before he borded the plane. Projecting his inadequacies and weight issues onto SWA is not the airlines fault. If he doesn't like the airline policy, he is free to move his business somewhere else.
... View more
