11-05-2007
05:00 AM
7 Loves
Question? Is it the policy now of Southwest to not allow pre-boarding for passergers with small children. My daughter-in-law and 3 month old grandson were flying from Reno to the bay area. She was advised that they could not pre-board. The reason given was that buiness travelers complained. If this is indeed the policy I will no longer fly Southwest and I wil make sure all my family and friends are well aware of this unfriendly family policy. What makes it even worse is your making young family stand in your ABC lines.
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