Southwest Airlines Community

What about SWA service to Portland, Maine? I thought this would start sometime in 2012...yet no mention of it. ??? ... View more

I am VERY, VERY UNHAPPY with Southwest's recent Familes With Infants/Young Children Pre-boarding changes. In October, my wife and I traveled with our two children from Mississippi to New Hampshire via BWI. One child is 2 yrs old, the other 2 MONTHS old. We were STUNNED when told we could no longer preboard and must wait - strollers, etc in tow - in the regular line and HOPE we could sit together! I would like Gary Kelly or any other executive at Southwest to answer this: have you ever tried to board a plane with TWO children 2 and under - WITHOUT pre-boarding? Folks in line looked at us like we didn't know what we were doing. They said "you can pre-board...why are you here?". They, like we, could not believe that this convenience had been taken away from families with VERY young children. (for the record, my two kids have yet to cry or disturb anyone on any flight - they are extremely well behaved in flight...and I have seen some disruptive infants/kids while flying believe me) And I totally agree with the person who wrote about the "fake handicap" pre-boarders. WHY would you send a family with infant(s) into the pack with strollers and all that comes with travelling with children...yet allow the voluntarily obese in wheelchairs to pre-board?? The vast majority of these folks in wheelchairs - are just FAT AND LAZY...they are NOT handicapped! Don't believe me? Try watching them walk or jog throught a given airport...only to look VERY pitiful slouching into a nearby wheelchair as they near their gate. It's in plain sight for God's sake! My family has flown Southwest for 10 years. I have been a stockholder since 1993. I have sung the praises of this airline to all who would listen. And now I have stopped. We are disappointed in this company. My young family must now look to other airlines that will allow pre-boarding when travelling with very young children. I never thought this day would come. ... View more