I love Southwest!!!! I have never had: lost luggage, late flights, cancelled flights, grouchy or grumpy personnel, and I have always had fun! Once when my daughter went into labor early, Southwest got me on an earlier flight and everything was smooth! My only regret is that you do not fly into Iowa or Moline Ill. I have had to fly on a competitor and I had, lost luggage, cancelled flights, late flights, really grouchy and grumpy personnel from the ticket counter to the pilot! Please oh please look into flying into Iowa and Ill...... And I love rapid rewards and Ding!!!! Now that I am retired, I need to find all the help I can to save a dollar. All my grandchildren live away from me:(..
Thank you to Southwest!!!!!!
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