I am larger than the average person but have never had a problem flying. I travel quite frequently and ALWAYS AVOID your airline for fear of this type of humiliation. I have been "trapped" by long legged giants, who's knees prevent my seat from going into a recline position, I have had my eardrums ringing from the screaming bratty kids, I've had to pull out my perfume and spray the air because of the horiffic body odor of others. I have had to put up with slurring drunks, crazy teenagers playing loud music, smelly feet, snoring idiots, kids kicking the back of my seat, etc. etc. etc.
Nothing has ever been done about them, especially in the public eye. They are never humiliated or even spoken to by staff.
YOU WERE WAY OUT OF LINE ON THIS ONE SOUTHWEST.
I HOPE YOUR BUSINESS SUFFERS DRAMATICALLY.
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