06-17-2008
03:19 PM
2 Loves
Dr. Lola,
I'm very sorry that you were unaware that Customers traveling on group tickets are unable to check in online. We are working on a system that will provide Ticketless Travel for groups, which currently are issued paper tickets. I’d be happy to discuss other options that would help make your group’s checkin process much easier if you would contact me directly through our Customer Relations/Rapid Rewards number at 214-792-4223.
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