Southwest will have to reconsider the new policy of not letting families with small children to preboard. We have always bought a seat for our baby and we use a car seat which is encouraged by the airline.
There is no way we would be able to use a car seat under this new seating policy. It is difficult enough to carry and install the seat with many people coming up behind you and that is when there is a small window of time allowed during the preboard process. We also have two older children (all under age 7) and I can say it is definitely a challenge even with preboarding with all three kids. It will be impossible without preboarding.
We are Rapid Rewards and Companion Pass members and if this policy is not reversed...we will not longer be able to fly Southwest. It will be just too miserable because most people are not happy to see smaller children near them on a plane in the first place. BTW...my children are so quiet on airplanes and after our flights many passengers comment on how good they were on the plane once the flight is over.
Sorry Southwest that you have made a very unfriendly policy for families.
We will now fly Continental unless this policy is reversed.
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