My daughter and 1 yr old grandson just flew SWA from Columbus, OH to KS City. The new boarding rule is absolutely unbelievable. She ended up sitting way back in the plane but was able to move forward when they stopped in Chicago. Going back to Ohio yesterday, they had to go back to row 19 and finally found a seat by the window. She had to ask the elderly couple to let her in, put the baby in the seat while she put her bag overhead, and then get in to hold him. I'm sure the couple was thinking they needed to get OFF!!!! Thankfully baby fell asleep so she didn't even get to move closer when they stopped in St. Louis. What an inconsiderate decision for SWA! If the "business" class people want on first then let them buy a ticket with an airlines that serves the "business" class. OR they could come 2 hours early like I DO so I can be the first one in line for A boarding and NOT choose a seat NEAR the kids. We didn't KNOW my daughter could print out an A boarding pass at home and go ahead and board with the A group. PLEASE PLEASE PLEASE cater to those with little children, special needs, and the elderly!!!!!!! What about reserving the first 4 rows or so for that "special" class of people.
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