This is classic. Now commenters here are arguing that it is wrong to stand up for a woman who allegedly has "brains the size of my pinky and whose only hope in life is to work at Hooters and model for Playboy" (per Francisco at 7:53 a.m.) and saying that somehow Ms. Ebbert is not worth defending because she has some sexy pics on her Myspace page.
Excuse me, but I didn't realize that I need to undergo an intelligence test and a thorough character review to be worthy of basic respect from Southwest's airline stewards. ALL passengers should be entitled to respect regardless of our IQ scores, sexual proclivities, or line of work.
(By the way, would anyone ever imply that a man who reads Playboy or goes to Hooters is not worthy of respect? Naaah -- didn't think so. Somehow that's different.)
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Yes, this faux apology clinched it for me. I will not be flying Southwest in future either for business or pleasure.
A genuine apology would have made a difference. But this apology mocks the victim and exploits her degradation to push Southwest's lower fares. As a customer and businesswoman who cares about the bottom line, it is nonetheless not worth it to me to sell out women's right to basic respect just to save a few bucks on air fare.
There are some comments on here that applaud the Southwest employees desire to promote modesty. But there was no modesty rule or dress code on Southwest airlines, and it was inappropriate for the employee to decide that his personal subjective judgment as to another adult's attire was the appropriate standard. The victim's Myspace page is also completely irrelevant; even if the employee had known about her myspace page (which I am sure he didn't), it would not change the fact that she has a right to be respected by customer service professionals.
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