Dear Gary,
First of all Southwest is the finest airline I fly. The staff is always considerate and helpful - and that makes a difference to this passenger. The ticket agents are wonderfully accommodating.
Having said that let me add my two cents on "assigned seating." I like it the way it is. I never had a problem. There is something fair about the system that I like.
Thanks for the opportunity to speak my piece.
Norman Crandus
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