While there is an improvement regarding rewards not expiring as long as there is activity within 24 months, the rest of the changes are very disappointing.
I was just about to get a SW Visa card, and focus my travel more with SW, specifically because of the ease of earning/redeeming free trips. Now- I guess I'll stay focused with American.
Whoever authorized $100mil just to ruin a well-loved program SHOULD be having a bad day today.
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