Frankly, the explanation of why at I can't book a flight for November in late June is lame. The explanation is as credible as SWA's explanation of why they have no way for customers to email them comments or suggestions. How can you even pretend to value customer service with these lame excuses on such fundamental issues.
I can currently book a flight in November on any major carrier EXCEPT Southwest! How does that value me as a customer??
I can send an email to any other major carrier except Southwest! This is a joke. SWA has no problem sending out MILLIONS of marketing emails a month, but can't seem to figure out how to receive a single one from a customer???
Customer service and SWA should never be used in the same sentence!
Just call me frustrated in Phoenix...or a better name would be....booking on US Airways because Southwest won't take my flight reservation.
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