This is the comments I left at the Cranky Flier regarding the new program.
Nearly half of my flights over past 30 years have been on Southwest. In the past 8 years, all flights (51) have been on Southwest.
As an airline enthusiast, I want to fly different airlines and different airliners. But I have picked Southwest, with its one type of aircraft, for two reasons:
- The ability to cancel a non-refundable fare and to have the full amount available as a credit for up to a year
- The simplicity of the frequent flier program. 1 flight, 1 credit. 16 credit, free flight. So simple even a child can understand it.
Up until a few years ago there were no blackout dates for free flights. They went to black out dates. Okay, I can live with that. After all, it was theoretically possible that a flight would operate with all passengers using their free flight.
Seeing as I don't often change reservations, Southwest now has given me, to quote their motto, the freedom to move about the country on different airlines and airliners.
Admit the mistake. Many passengers may have requested the change but I have the feeling a majority did not.
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I enjoyed collecting the timetables of Southwest and other airlines.
Speaking of timetables: What happened to the system wide timetable that could be downloaded as a PDF? Now it looks like if I want a system wide timetable I have to download the individual cities' timetables.
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