02-15-2010
01:27 PM
It's a bunch of hooey! I've not flown SW because of this policy (although I do not have a problem with seat/body size) but I will continue not to fly SW. Their attitude towards consumers is "who cares"....."we don't". They are disgusting in the way they approached this situation and they most certainly could have figured out BEFORE he was seated, his size is a problem. SW is becoming the worst in the airline business. Too expensive, too many rules for their own convenience, not for the convenience of consumers.
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