On 03/18/2010 my 10 o clock am. standby flight to Chicago from Las vagas ,unfortunately became a 5 o clock pm. flight to Chicago. I do understand that sometimes employees get a little rude with customers and fumble at the sametime.However,you do have one outstanding employee Ms. Eve k. 91464 who took the time to correct the problem. Their should be more employees like Eve,KUDOS TO YOU EVE!
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