02-15-2010
08:08 PM
5 Loves
I for one appreciate Southwest's efforts to make flights comfortable for us normal sized folk who may have to sit next to exceedingly overweight individuals. It sounds to me like Mr. Smith is not only being unreasonable (it was his choice to try to fly standby on an earlier flight) but is acting like a spoiled kid, or else just using this to drum up attention for himself . Don't apologize too much, SW.
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