01-10-2011
01:42 PM
3 Loves
I have divide(d) my flights between UA (Premier Exec) and SW (A List) for the past 4 years. I liked SW as it was a great way to earn rewards so my husband could occasionally join me after a business trip. Well that plan is sure no longer an option.
In 2011 I will make 1k on UA as I have no need to ever step foot on a SW flight again. You guys blew it big time. My company requires we choose the least expensive flights, so booking business won't happen. Plus, who wants that cattle call boarding process.
Next year I am curious to see how much revenue you lost by screwing your loyal patrons.
... View more