11-29-2007
10:51 PM
3 Loves
So, the new and improved Southwest Airlines? I can't find a range of airfares like I used to. I can't find a cheap airfare like I used to. I can't get to the head of the A line like I used to. I can't take kids and their safety/comfort equipment on pre-board like I used to. I can't avoid sitting in front of screaming/kicking kids like I used to. I can't accrue credits for free flights like I used to. I can't use my free flight credits like I used to. Why on earth do you think I would continue to put up with cattle car flying on Southwest? As much as I enjoy the humor and attention of (well, most of) the flight crew, I'll take my business elsewhere. Your "enhancements" have lost you another family of faithful frequent flyers.
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