I fly Southwest more and more each month because you are strating to hit my travels areas and travel times.
During my travels each week I have to send in a safety item that I have observed during that week of travel. It has been 3 weeks now that Southwest has been in this report of mine so I thought it might be a great time to pass this on to you to see if you understand my concerns.
I travel out of Florida and into other Florida cities and I believe that more famlies travel these same routes with many small children. Also for what ever reason Southwest has a lot more folks that use wheel chairs than other airlines.
The combination of the wheel chairs staged in the jetway and the many car seats and strollers I have reported that this is a major saftey issues waiting to happen. On my last flight there so many people waiting for strollers, wheel chairs staged, strollers and car seats you could hardly walk up the Jetway. If there was a need to get everyone off the plane fast then this would become a diaster and panic would set in fast.
All the other airlines that I travel I do not see wheel chairs staged along one side of the Jetway as you do. I see them outside in the seating area waiting to go down when all the people are off the plane.
I strongly feel this a major safety issue that I hope you take serious. Find a safe way to keep the Jetway clear so you can walk easily either way as needed.
Thanks for listening and I will look for you improvements soon.
Frank Renfro
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